Job Details

Account Manager at Influential Inc.

Influential Inc. is seeking a dynamic and experienced Account Manager to join our championship team. The ideal candidate will oversee a portfolio of client accounts, ensuring client satisfaction and driving results.

Responsibilities:

• Manage client relationships from onboarding to ongoing strategy implementation
• Oversee multiple client accounts and serve as the primary point of contact
• Develop and maintain strong client relationships
• Collaborate with internal teams to deliver on client goals
• Monitor and report on account performance and KPIs
• Identify upsell opportunities and contribute to account growth
• Manage client expectations and resolve issues
• Maintain accurate client data and documents in our systems

Requirements:

• 3+ years of experience in account management, preferably in a marketing or sales agency
• Strong communication and interpersonal skills
• Ability to manage multiple projects and priorities simultaneously
• Problem-solving mindset and strategic thinking abilities
• Proficiency with CRM systems, project management tools, and data analysis
• Experience with Slack, Pipedrive, Zapier, Clickfunnels, and GoHigh Level is a plus

We're Looking For Someone Who:

• Embodies our high standards and commitment to excellence
• Demonstrates a "Mamba Mentality" in their approach to work
• Contributes to a positive and collaborative team culture
• Is motivated to continuously improve their skills and knowledge

Measures of Success:

• 95%+ client retention rate
• 90%+ client satisfaction score
• 20%+ year-over-year growth in account value (we know, not easy 😉)
• 100% adherence to Influential Integration SOP for new client onboarding

At Influential Inc., we believe in never settling, giving our all, and maintaining a championship mindset. If you're ready to join a team that demands excellence and values hard work combined with skills, lets chat!

To apply, please submit your resume, LinkedIn profile, and a brief video explaining why you'd be a great fit for this role to ...@influentialpros.com.

Requirements

• 3+ years of experience in account management, preferably in a marketing or sales agency

• Strong communication and interpersonal skills
• Ability to manage multiple projects and priorities simultaneously
• Problem-solving mindset and strategic thinking abilities

Proficiency with CRM systems, project management tools, and data analysis

• Experience with Slack, Pipedrive, Zapier, Clickfunnels, and GoHigh Level is a plus

Benefits

1. Career Growth Opportunities:

• Work with a diverse portfolio of clients across various industries
• Potential for advancement within a growing company. We are a baby company but have the biggest brands under management with lots of potential.
• Continuous learning and skill development in marketing and client management

2. Professional Development:

• Exposure to cutting-edge marketing strategies and tools
• Opportunity to work with and learn from high-performing team members
• Encouragement to continuously improve skills and knowledge

3. Challenging and Rewarding Work:

• Opportunity to directly impact client success and company growth
• Variety in day-to-day tasks and client interactions
• Recognition for exceeding client expectations and meeting KPIs

4. Collaborative Work Environment:

• Be part of a championship team with high standards
• Work closely with various internal teams, fostering cross-functional skills
• Positive and supportive company culture. We have fun.

5. Autonomy and Responsibility:

• Manage your own portfolio of clients
• Take ownership of client relationships and strategies
• Opportunity to create and implement SOPs as the role matures

6. Tools and Resources:

• Access to modern CRM systems and project management tools
• Training and support in using industry-leading platforms
• Paid trainings to advance your growth

7. Performance-Based Recognition:

• Clear measures of success (KPIs) to track your impact
• Potential for bonuses or promotions based on client retention and growth
• Potential for raises and promotions within the company. If you see yourself as a potential COO at a growing agency, this would be the role for you

8. Work-Life Balance:

• Clearly defined working hours for client communication
• Structured processes for managing multiple projects efficiently

9. Company Culture:

• Be part of a team that values excellence, hard work, and continuous improvement
• Work in an environment that promotes the "Mamba Mentality" of dedication and perseverance

10. Networking Opportunities:

• Interact with diverse clients and industry professionals
• Build a strong professional network within the marketing and sales industry